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Food Service

Restaurant Billing Automation

How we automated Huddle House's entire billing workflow from order processing to vendor payments, eliminating manual errors and improving cash flow management.

The Challenge

Huddle House, a growing restaurant chain, was struggling with manual billing processes that were consuming significant time and creating costly errors. Their existing system required extensive manual data entry and reconciliation across multiple vendors and payment systems.

Manual Invoice Processing

Staff spent hours manually entering vendor invoices, cross-referencing orders, and reconciling discrepancies. This process was error-prone and time-consuming.

Vendor Payment Delays

Complex approval workflows and manual payment processing led to delayed vendor payments, straining relationships and occasionally missing early payment discounts.

Cash Flow Visibility

Lack of real-time financial data made it difficult to manage cash flow effectively and make informed business decisions about inventory and operations.

Our Solution

We developed a comprehensive automated billing system that integrated with their existing POS and inventory management systems. The solution streamlined the entire billing workflow while providing real-time financial insights.

Automated Invoice Processing

Digital invoice capture with OCR technology, automatic matching with purchase orders, and intelligent approval routing based on amount and vendor type.

Integrated Payment System

Automated payment scheduling with early payment discount calculations, electronic payment processing, and automated vendor notifications.

Real-time Financial Dashboard

Live cash flow monitoring, vendor performance analytics, and automated financial reporting with customizable alerts for unusual spending patterns.

Technology Stack

We built a robust, scalable system using modern technologies that could handle high transaction volumes while maintaining security and reliability.

Custom Web App
API Integrations
OCR Technology
Automated Reporting
Payment Processing
Cloud Infrastructure
Security Compliance

Implementation & Results

The system was implemented over 6 weeks with minimal disruption to daily operations. Training was provided to staff, and the system was gradually rolled out across all locations with comprehensive support and monitoring.

Time Efficiency

15 hours per week saved on billing and payment processing, allowing staff to focus on customer service and operations.

Error Reduction

95% reduction in billing errors and payment discrepancies, improving vendor relationships and financial accuracy.

Cash Flow Improvement

Better cash flow management with real-time visibility and automated early payment discount capture.

Vendor Satisfaction

Improved vendor relationships through faster payments and transparent communication via the vendor portal.

"This system has completely transformed our back-office operations. We're processing payments faster, making fewer errors, and our vendors are happier. The time savings alone justified the investment within two months."
Mike Rodriguez, Operations Manager - Huddle House

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